We promise you to :
- Deliver your designs on-time.
- Provide unlimited revisions.
- Work till you reach 100% satisfaction.
- Help you with "24/7 online customer support."
With details:
Deliver your designs on-time
We promise to deliver your orders on-time.
There are three-time delivery frames you have to select when you place an order.
- Receive files in 48 hours (without paying additional fees)
- Receive files in 24 hours (have to pay additional fees)
- Receive files in 12 hours (have to pay additional fees)
You can select the delivery time for each service you need to buy.
Therefore, you can use the same delivery time for all services or various delivery times. All this period will count from the submission of order requirements. If you have bought a few services with the same delivery time, we will send your files simultaneously. But if you have bought services at various delivery times, you may receive files separately according to your choice.
Provide unlimited revisions
A revision means a request to change something on the designs/ Files you receive. We offer an unlimited revision option for all service we provide. (except the services/ products you buy in the "Instant Download" category. You do not have to pay additional fees for revisions.
Work till you reach 100% satisfaction
Your satisfaction is very important to us. We always work till you get what you exactly need. If you couldn't make your satisfaction, you are able to ask for a refund according to our refund policy.
Help you with "24/7 online customer help
We are always online for your help. There are three ways to contact us.
- Contact us via the "Online Chat" option.
You can see the online chat icon on the bottom right corner of every page.
- Contact us using the Contact form
- By writing to support@mastergraphicart.com
Last updated: 26th March 2021